Express

PeopleSoft Upgrade 8.3 to 9.1

Express PeopleSoft Upgrade

Background

Navigator was contracted by Express for a PeopleSoft Human Capital Management system upgrade from version 8.3 to 9.1. 

Approach

This was quite a strategic project for Express as they were eliminating an outsourced system and bringing the technology in house. They not only needed help with the technical conversion but to help guide them down the path of setting up their technical support team. Additionally, this project was to set the stage to support global expansion plans. 

Results

From a business perspective, the Navigator team helped to redesign many internal payroll procedures, implement a new payroll batch flow, and implement an entirely new manager self-service platform using PeopleSoft’s workflow engine to be rolled out to all 700 stores across the US and Canada. The workflow solution was designed to minimize data entry errors, eliminate paper waste, and reduce inefficient e-mail/phone call traffic from store managers to central support services.

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Navigator Management Partners
Navigator Management Partners was founded in 2001 to offer organizations a different kind of management and technology consulting partner. Our team is comprised of top-performing consultants with years of experience in solving business challenges by implementing information technology and management solutions, including Strategy, Program / Project Management, Organizational Change Management, Business Intelligence, Business Analysis and Process Design, Testing and Deployment, Solution Architecture, and Software Solution Selection, including cutting-edge, cloud-based solutions. Through collaborative partnership, we advise clients on solving tough business challenges in ways that improve operational performance and drive sustainable results.

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