Provide deep customer insight across multiple platforms
We understand the major challenges and trends faced by our clients in the financial services, insurance and banking industry. You need systems that can provide deep customer insight across multiple platforms and business segments. We know that you must respond quickly to an ever-growing level of regulatory requests and reporting requirements. You need to implement lean and Six Sigma operational excellence techniques to remain profitable in an increasingly competitive and cost-conscious environment. In order to keep up with the pace of technological change, you know it is critical to transform from legacy mainframe systems and custom-developed applications to cloud-based packaged software systems. All the while, creating a workforce that adapts to organizational changes with ease to give you an advantage over your competition. At Navigator, we understand these challenges, and we have closely aligned our capabilities to help you solve them.
Successful SAP Implementation at BMW Financial Services
Leading Tier-One, High Risk Projects
Future State Recommendations for Grange CRM Call Center
Jeff is an experienced consulting executive with over 17 years of hands-on delivery and management experience. Jeff’s passion lies in helping organizations leverage better information to take advantage of their most complex and important opportunities. Jeff’s wide ranging experience includes working in both functional and technical capacities implementing Business Intelligence, Enterprise Resource Planning (ERP), and custom software solutions. His collective experience includes roles as a strategist, solution architect, functional lead, and project manager.
Jeff has served as the Business Intelligence lead for the firm as well as having deep experience in the government space. In addition, Jeff is responsible for the Financial Services industry portfolio at Navigator.
Jeff holds a Bachelor’s Degree and an MBA from The Ohio State University. Jeff resides in Upper Arlington, Ohio with his wife, Robin, and their three children, Camille, Ola, and Pelham.
"Navigator resources...continue to impress me with their project management skills, focus on execution and relationship management abilities as well as their commitment to excellence."
Applications Manager, Solution Support Group, BMW Financial Services