Thought Leadership Articles & News

Omnichannel: Customers and Data Shape Retail Today

How is life in retail different today? Where has retail veered and where is it headed? The answer is one of the biggest buzzwords in business today: Omnichannel. Omnichannel is the integration of inventory, fulfillment, marketing, and customer experience platforms that continues to revolutionize retail commerce. The concept of a store vs. online has become amorphous to the customer, and retailers are investing heavily to maximize customer data to understand buying patterns and preferences and deliver targeted marketing and goods via multiple sources.

Maryland Education Enterprise Consortium (MEEC) Names Navigator an IT Professional Consulting Services Vendor

Navigator is one of only 20 vendors awarded a master services contract for IT Professional Consulting Services Agreements by Maryland Education Enterprise Consortium (MEEC). This agreement allows more than 200 MEEC members (K-12 schools, universities and colleges and museums and libraries) to contract with those vendors such as Navigator for services in six (6) categories related to enterprise technology, cloud adoption, training and analytics. 

Navigator Management Partners Becomes Workday Services Partner

Navigator Management Partners (‘Navigator’,, a management and technology consulting firm, today announced that it has become a Workday Services Partner. Workday (NYSE: WDAY) is a leading provider of enterprise cloud applications for finance and human resources.

Which State is Next to Follow Suit with Georgia?

The State of Georgia has passed the Accountability, Change Management, and Process Improvement Act of 2016 reinforcing the importance of change management in successful projects. The Act states, “Research has consistently shown that projects with effective change management programs are significantly more likely to be successful than projects with little or no change management programs and are significantly more likely to come in on time and on or under budget.”  

Getting the Most Out of Your Project Management Office (PMO)

Is your enterprise considering implementing a Project Management Office (PMO), or do you already have one but are not satisfied with the results? According to a recent study by Gartner, over 50% of PMOs fail within 3 years. This is an extremely high failure rate for such a strategic organizational investment. We believe this failure rate is the result of enterprises failing to clearly define the problem they are trying to solve before embarking on the journey to implement a PMO. Understanding what a PMO is and how it can be used is key to realizing business value from this tool. 
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