Organizational Change Management

Helping your people deliver your projects’ intended results and business outcomes

Connecting People with Results

Navigator consultants work collaboratively with our clients to achieve sustained results.

  • Accelerating peoples’ adoption, utilization, and proficiency in the new ways of working.
  • Helping people transition through the period of change, both individually and collectively.
  • Identifying and enabling the desired behavior changes needed to achieve results.
  • Helping our clients build their internal change management capabilities.
Connecting People with Results

What Sets Us Apart

We are leaders in change management.

Client Ownership: We empower clients to own and manage their change process.

Experience: Our change management consultants average 12 years of experience, allowing us to proactively identify and address commonly encountered risks.

Practical Solutions: We provide field-tested and data-driven solutions to complex challenges.

Comprehensive Approach: Our proprietary methodology addresses the entire change lifecycle, integrating Prosci’s leading approach with components of complimentary methodologies.

Offerings

Comprehensive Change Management

This offering supports projects where diverse stakeholders are involved and impacted, and where change may be complex and significant. All aspects of change management are addressed, such as sponsorship, engagement, communications, organizational alignment, workforce transition, training, and readiness monitoring.

Learning Solutions

Learning Solutions addresses the critical importance of training an organization’s people, either to support the needs of a change initiative, or to improve current state productivity. This can be a standalone service or part of our Comprehensive Change Management offering.

Prosci Training

Navigator delivers various Prosci training programs to suit the needs of different groups, including executives, managers and supervisors, front-line staff, and internal change management resources. We are one of only five Prosci Authorized Training Providers in the United States.

Change Management Office (CMO)

We are experienced in the creation and redesign of clients’ CMOs. Benefits of CMOs include improved planning and management of a portfolio of changes across the organization, improved alignment between change management and program/project management, and improved organization-wide governance of change management.

Our People

Shannan Simms
Shannan Simms
Organizational Change Management Lead

Shannan is an Organization Design and Change Expert with almost 20 years of consulting experience in the federal and commercial sectors. She is known for her ability to partner with clients and team members to design solutions that achieve sustainable business results. 
 
Prior to Navigator, Shannan worked at Booz Allen Hamilton leading a business in the federal sector developing high-performing teams to deliver quality executive communications, strategic communications, learning and performance support, and employee and stakeholder engagement solutions.
 
Shannan currently provides leadership to Navigator’s organizational design change management methodology, supports business development efforts across industries, ensures knowledge transfer across practitioners, and develops new and enhances existing services we offer to meet our clients needs. 
 
Shannan holds her certification as a project management professional (PMP), Prosci certified change practitioner, and World Coaching Institute professional and career coach. She also holds a bachelor of arts degree in Psychology from Kent State University, a master of arts degree in Psychology from Marymount University, and is actively pursuing her doctorate degree in Organizational Development and Leadership. 
 
Shannan lives in North Canton, Ohio with her four-legged children and enjoys kayaking and photography when she isn’t studying for one of her PhD classes.

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Barbari Griesse
Barbari Griesse
Prosci® Certified Advanced Instructor

Barbari is an Organization Design & Change Expert with over 20 years of experience in organizational change management, leadership development and consulting. Barbari is a Prosci® Certified Advanced Instructor, and a Prosci® Certified Change Management focusing on change management solutions for large and small organizations.

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White Papers

Thinking About Moving to SaaS? 5 People-Related Lessons for Leaders
Thinking About Moving to SaaS? 5 People-Related Lessons for Leaders
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Aligning Business and Learning Outcomes for Measurable Impact
Aligning Business and Learning Outcomes for Measurable Impact
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How to Build Campus-Wide Training
How to Build Campus-Wide Training
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Organizational Change Approach
Organizational Change Approach
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The Value of Change Management
The Value of Change Management
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Our Insights & News

The Dynamic Duo of Project Success: Project Management + Organizational Change Management
The Dynamic Duo of Project Success: Project Management + Organizational Change Management
Have you ever seen a project run over budget? Slip schedules? Fail to deliver the expected benefits?

The reason is often much more basic - the people who were going to be impacted the most were forgotten, weren’t involved in the solution design, weren’t adequately informed of the project change or impacts, or weren’t prepared to work the new way.

The solution? Project management (PM) + Organizational Change Management (OCM)

The PM and OCM functions are two sides of the same coin. One side delivers the solution. The other side ensures its use. Consequently, these functions are both important to realize the return on investment of the deployed product.

Read more to learn two critical questions to ask project sponsors and the five key points of PM and OCM integration to realize the desired project results. 
Blockchain, IoT…or Your People? – What is the Next Big Thing in Business Technology?
Blockchain, IoT…or Your People? – What is the Next Big Thing in Business Technology?
All too often the focus of technology initiatives and implementation projects is on the technology. But study after study shows it is the human factor that drives the success of these initiatives. Technology is only a TOOL to help people do their work and processes better.
Why Change Management?
Why Change Management?
When I ask clients what percent of their change initiatives’ desired outcomes are based on people changing their behavior, more often than not, their automatic answer is 100%.  While that may not be entirely accurate, achieving business outcomes is largely based on people doing something differently. Whether it’s using new software, stepping into a new role or simplifying a process, there are expected organizational benefits of the change.  When I ask the same clients about the level of resources they are dedicating to supporting their employees doing things differently, unfortunately more often than not, their automatic answer is little to none.  So why the disconnect?

The Prosci® Authorized Training Provider

Navigator has demonstrated commitment and leadership in change management—specifically, in helping our clients build their own change capacity to further their organizational goals.