Retail

Transforming your organization

Your retail needs

Efficient processes, data-driven decision making and a focus on the customer

Navigator brings a deep understanding of the complex processes that retailers execute from inventory management to improving efficiencies of home office and store operations to the system integrations that enable a streamlined business. Our business process design and system implementation leadership across retailers with multiple channels allows us to solve your unique challenges.

Your retail needs

Our Insights & News

Omnichannel: Customers and Data Shape Retail Today
Omnichannel: Customers and Data Shape Retail Today
How is life in retail different today? Where has retail veered and where is it headed? The answer is one of the biggest buzzwords in business today: Omnichannel. Omnichannel is the integration of inventory, fulfillment, marketing, and customer experience platforms that continues to revolutionize retail commerce. The concept of a store vs. online has become amorphous to the customer, and retailers are investing heavily to maximize customer data to understand buying patterns and preferences and deliver targeted marketing and goods via multiple sources.

Delivering Value

More than 30 percent of software projects are cancelled before they are completed. Of completed projects, most deliver fewer features and less business value than promised. Navigator provides the strong business analysis needed to ensure that major investments provide expected value to the organization and critical stakeholders.