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General Manager of Workday
Jim brings over 25 years of software and business consulting experience to his leadership role with Navigator (now Avaap). Throughout his career, Jim has been a thought-leader in the software service industry. Jim’s focus has been on challenging the status quo and driving efficiencies into software deployments. Jim brings a wealth of knowledge and experience in creating innovative approaches to delivering consulting services.
Prior to joining Avaap, Jim co-founded and launched one of Workday’s fastest growing service partners – Alchemy – and served as the Chief Operating Officer. In his role there, Jim created a unique blend of tools and technology, with an innovative “design partner” approach, to partner with his customers. This model is proven to deliver the highest value in the most cost effective manner.
Before founding Alchemy, Jim spent nearly 11 years at Workday. While at Workday, Jim was the third consultant hired and worked with all of Workday’s first 125 customers. Jim helped launch the Professional Services organization and served in a variety of leadership roles. Jim was instrumental in creating the Sales and Services Methodologies as Workday prepared to go public. Jim then co-created the Lifecycle Deployment Program (LDP) focused on Workday’s Medium Enterprise market segment. This approach has been leveraged by over 1,000 Workday customers.
Jim is originally from Ohio, and received his Bachelor of Sciences degree in Material Science and Engineering from The Ohio State University.