Our Capability and Solution Leads

Crystal Neely
Crystal Neely
Business Analysis and Process Design Lead

Crystal brings nearly 10 years of business analysis experience across multiple software platforms, with a focus on supply chain and procurement business processes. Carrying both functional and technical expertise, she has been involved in several areas of project implementation, including requirements analysis, process mapping, solution design, testing and deployment for complex business transition projects. She has a passion for process flows, data quality and conversions. Additionally, she is best known for her ability to bring positive, effective communication strategy to her clients to deliver cohesive business solutions that achieve sustainable results.

She currently resides in Dublin, OH with her daughter and two cats. She is a half-marathoner and avid outdoor enthusiast.

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Jason Wood
Jason Wood
Business Intelligence and Analytics Lead

As the Business Intelligence (BI) and Analytics Lead, Jason has extensive professional experience, all in the data warehouse, BI reporting, and data analytics space. He has played a crucial role in implementing BI and analytics solutions for a variety of industries, and has conducted assessments and developed roadmaps for a number clients to develop a strategy around BI and analytics. Jason’s experience includes working in both functional and technical capacities, with responsibilities including strategy development, solution architecture, requirements analysis, solution design, development, implementation, testing and training. He has a passion for helping organizations better understand and effectively utilize data based on their information needs, in order to make better strategic business decisions.

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Jeff McCullough
Jeff McCullough
Enterprise Solution Strategy Lead

Jeff has over 15 years of experience in the private sector and military, and over 15 years of experience as consultant developing and implementing strategies in support of organizational goals across several business functions. Jeff has held all roles from leader to analyst in strategic solution initiatives. With a focus on the people side of processes and technology, Jeff engages a coaching and mentoring perspective within his teams. Jeff has a B.S. from the Wharton School (University of Pennsylvania) and an MBA from Carnegie Mellon. In addition, he holds several professional certifications.

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Shannan Simms, PhD
Shannan Simms, PhD
Director, Organizational Change Management Practice

Shannan is an Organizational Psychologist with 20+ years of consulting experience in the federal and commercial sectors. She is known for her ability to partner with clients and team members to design solutions that achieve sustainable business results. 

 

Shannan currently leads Navigator (now Avaap)’s organizational change management practice. She leans forward to understand trends in industry that influence organizational operations and impact how people respond and react to change. She uses this information to develop new models and approaches to best support our clients navigate the complexities of change. Shannan oversees the portfolio of work aligned to organizational change management, partnering with her co-lead to bring the right solutions at the right time, developing talent, and ensuring quality of delivery.

Prior to Navigator (now Avaap), Shannan worked at Booz Allen Hamilton leading a business in the federal sector developing high-performing teams to deliver quality executive communications, strategic communications, learning and performance support, and employee and stakeholder engagement solutions.

Shannan holds a doctorate in Organizational Development and Leadership, is a Project Management Institute (PMI) certified project management professional (PMP), is a Prosci® Certified Advanced Instructor, and World Coaching Institute Professional Coach.

Shannan lives in North Canton, Ohio with her four-legged children and enjoys kayaking and photography when she isn’t doing research for fun.

For more information on our Prosci® offerings, contact us

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Bruce Halley
Bruce Halley
Program & Project Management Lead

Bruce has nearly 30 years of experience in a variety of industries and functional areas. He is a certified PMP with experience implementing packaged and custom applications including PeopleSoft HCM. He holds BSEE and MSEE degrees from Purdue and an MBA from OSU.

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Nicole Tosoian
Nicole Tosoian
Testing and Deployment Lead

As the Testing and Deployment Lead, Nicole provides leadership in several areas, including defining and championing the capability’s role within the firm, facilitating ongoing improvements to our methodology, enhancing and refining the testing and deployment skills sets in our consulting staff, and supporting business development.

Nicole has over 21 years of consulting experience in business transformation through all aspects of the ERP System Development Life Cycle across multiple industries, business functions, processes, and systems. She has expertise in testing methodologies and processes using a variety of tools and has successfully driven complex testing cycles for many clients.

In addition to leading the Testing and Deployment capability and her client service roles, Nicole is leading Navigator's partnership with the American Heart Association for the second consecutive year.

Nicole holds a Bachelor's Degree in both Management Information Systems and Accounting from The Ohio State University and is PMP, HRIP, and Prosci certified. She resides in Lewis Center, Ohio, with her husband, Nick, and her son, Zach. 

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John DeLeo
John DeLeo
Oracle Lead

As the Solution Lead for Oracle, John has extensive experience in financial package applications implementation and production management. He has a strong reputation for bridging the gap between business and technical groups, building successful teams, and developing partnerships inside and outside the organization. John has managed many large and complex projects with multinational teams. He holds a Bachelor’s Degree in Management Information Systems from Boston College and a MBA in Finance and Logistics from The Ohio State University. 

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Amanda Apling
Amanda Apling
SAP Lead

Amanda has nearly 10 years of SAP experience specializing in SAP Finance and Procurement Products for on-premise and cloud implementations, in both waterfall and agile delivery methodologies. Over her career, Amanda has been in multiple SAP roles across production support, small build, and large transformation projects. Amanda has a diverse background serving as subject matter expert, functional lead, project manager, testing lead, delivery lead, deployment lead, and solution architect. Her experience spans both private and public sector clients across supply organizations in Life Sciences and Defense industries, as well as Financial Services and Utilities industries.

Amanda holds a Bachelor of Business Administration in Accounting and Management Information Systems from Ohio University (Athens, OH). Amanda is an SAP Certified Application Associate in S/4 HANA Cloud Finance Implementations.

Amanda resides in Columbus, OH with her husband David and their two cats. She enjoys exploring cities with friends and family, watching documentaries, and catching up on her growing list of favorite podcasts. 

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Nehul Vyas
Nehul Vyas
Tableau Lead

As Navigator's Tableau Solution Lead, Nehul plays a lead role in helping clients implement, adopt, and leverage Tableau as a data visualization platform.  He serves as an IT and data analytics leader with a results-oriented mindset to build and lead exceptional teams, manage client initiatives to successful delivery, and drive enterprise-wide adoption of new technology solutions. Nehul's collective consulting experience includes key roles as a strategist, solution architect, program & project manager, and functional lead.  He has 16 years of consulting experience spanning several industries and sectors.

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Marcelo Casella
Marcelo Casella
Workday Lead

As the Solution Lead for Workday, Marcelo has over 20 years of work experience, with 17 years of management experience. Marcelo’s experience is concentrated in Information Technology / ERP serving Education Industry clients.

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